No integration and hard to support
Asnet is the largest independent audio and video conferencing services company in New Zealand and with offices in Auckland, Wellington and Christchurch, providing national coverage and a worldwide focus. Asnet is ISO 9001 certified, which is unique in this industry, and being a member of the Global presence Alliance (GPA) gives them the ability to offer solutions around the world.
“We needed an ERP system to improve efficiencies while delivering value for money. We’ve worked with Aztech for many years, using MYOB Exo, and have been able to add additional modules to grow the business” says Eric Greenop, CEO of Asnet.
Everything was being done using spreadsheets and the system was not being properly utilised. Multiple systems were being used for payroll, invoicing, email, project tracking and financials – all disparate and with no integration
Information in several systems or on spreadsheets is always difficult to maintain and keep current. Errors from keying or simply timing, e.g. when was the spreadsheet last updated, all contribute to a less than acceptable view of what is happening in the business.
Asnet operate in a fast-changing industry, so they have to be agile. With new technology coming out continuously their inventory can be obsolete in a matter of years, so they need to carefully consider how this is best managed.
Operating throughout New Zealand and also internationally, Asnet work with several major partner networks to extend their business. They also have large projects which entail a high number of part numbers.
With this level of complexity, working manually in spreadsheets and the lack of integrated systems was really holding them back. Eric quickly realised that he needed to invest further in MYOB Exo to future-proof his growing business.
Eric got in touch with their MYOB Exo partner, Aztech Solutions, to see what could be done.
“We needed an ERP system to improve efficiencies while delivering value for money”